Custom order for Mark

Returns Policy

Since all of our products are custom-designed and printed to your specifications, we dedicate time and attention to crafting each order uniquely for you. Because of this, we are unable to offer refunds on personalised items.

To ensure your order is exactly as you envision, please double-check all details before placing your order, including custom text, images, and design choices. If you have any questions or need assistance, we’re happy to help before production begins!

If you receive a product that is damaged or incorrect due to an error on our part, please contact us, and we will work swiftly to resolve the issue.

Shipping

Each product we offer is carefully customised, designed, and printed to your custom requirements. Because of this, we aim to process all orders within 3-5 days, ensuring quality and attention to detail before dispatch.

Our standard shipping method is Royal Mail 48 Tracked, providing reliable delivery with tracking included. However, if you’d like a faster option, we offer an upgrade to Royal Mail 24 Tracked for quicker delivery.

Need it urgently? We’ve got you covered! Choose our priority service for same-day production and dispatch within 24 hours to receive your customised product as quickly as possible.